It does not say much for a company
when you call your credit card company to discuss a most likely fraudulent transaction from said company and the service rep's response is, "you should probably let me handle this from here on out. I've had to deal with [this company] many times before and they're pretty uncooperative."
I am working very hard to refrain from a sophomoric, immature, hyperbolic, high-blood pressure screed on said company. For now, I will just say that I find it very surprising that a subsidiary of one of the largest, most prominent companies on the web, which deals specifically with financial transactions 24/7, gives all of its employees a half day off the Friday before Memorial Day.
Incidentally, kudos to MBNA, the above-mentioned credit card company, for being immensely polite and helpful.
May 28, 2004 01:41 PM